About us and our approach

Brian Watson & Associates (BW&A) assists small and mid-sized businesses in finding ways to improve the efficiency and productivity of their operations, and become more profitable. Our goal is to do this by delivering targeted services and solutions in a professional and straightforward manner.

We deal with specific issues like cost reduction, profitability and cash flow improvement, inventory reduction, systems and process improvements, as well as broader issues, such as:

• business and strategic planning – helping you determine and quantify your goals, and plan how to get there

• managing change – assisting you in planning and implementing change, dealing with the practical impact and helping people adjust to it

• management support – providing you with additional management expertise and support on a part-time basis, or interim managers to fill temporary resource gaps

Our approach to every assignment recognizes the critical importance of first getting a proper understanding of the issues you face, and then determining the underlying causes. These are key steps towards developing the right solutions.

BW&A will always:

• take the time to get to know how your business operates and understand its goals and objectives

• provide a realistic appraisal of the scope of the tasks involved and tell you what we can and what we can’t do

• keep your information confidential

• guarantee our work: if we do not deliver what we committed to achieve, we fix it or we don’t get paid. We have always met our commitments.

We have a group of seasoned and talented associates that we can call on to focus on your needs. All of us have one thing in common – extensive operational and industry experience. When we are not working on-site for our clients, we operate as a virtual organization by taking advantage of today’s communications technology. This helps us to keep our costs down, and that enhances the value we can deliver to our clients.

Our approach is not only to provide advice. We will work directly with you to deal with the issues and develop the solutions, and we will assist you in implementing them. Our aim is to provide quality service that adds value to your business, and to do this at a reasonable cost.